Do you need a Data Recovery Service Provider? San Diego Tech Support is here to help!
When you’re experiencing data loss, it’s important to consider all symptoms in order to determine the best course of action for your situation. In the event of any of the following circumstances, please keep in mind these four rules: don’t disassemble the device yourself, don’t press down on the drive’s lid, don’t put the device in the freezer, and don’t apply power to the device.
The Golden Rule:
For mechanical hard drives, the hard drive must power on in order to try to use software based data recovery methods. If the hard drive doesn’t power on, it should be sent to a “clean-room” laboratory for further recovery efforts. San Diego Tech Support is Equipped to do both methods.
Though most commonly identified by a clicking, buzzing or beeping sound, mechanical failures can exist without any changes to the drive’s sound while it’s running. During a mechanical failure, your computer may not recognize the device, recognize it as the incorrect size, or prevent you from accessing your data. It’s vital in this situation that you do not continue to power on the device. Repeatedly applying power will exacerbate the damage and hinder recovery. Mechanical failures can be caused by trauma to the device, overheating, or wear and tear from long term use.
Flooding, fires, or electrical surges can cause mechanical failures. In the case of water damage: don’t let the device dry out. Keep the device wet by sealing it in a plastic bag. If water dries on the platter of a hard disk drive, minerals inside the water will corrode the platter and make data recovery impossible. The corrosions will penetrate past the disk’s surface; they are not possible to remove without causing physical damage to the platter. Earthquakes can cause floods, fires, and electrical outages/surges. Hard drives are also vulnerable to physical damage from falling debris or violent displacement during earthquakes. Since our area is prone to natural disasters of different types, keep in mind that data recovery services may be included in your insurance policy.
Includes accidental deletion of data, reformatting, or booting errors. These can occur after routine updates or from exposure to viruses. If you have accidentally deleted your data—stop using your device immediately. The more that you use the device after the deletion, the harder it will be to get your data back.